特定商取引法に基づく表記
This page contains information on the Specified Commercial Transactions Act regarding "TREK," a study abroad support business operated by RTS LLC.
Company name: RTS LLC
Business name (department name)
TREK
Representative name: Rika Yamada
Address: 2-128-3 Sakurabashi, Tsu City, Mie Prefecture, 514-0005
Contact Email: trek2023.rts@gmail.com
*As a general rule, please contact us by email.
Service details
Advice and information provision regarding studying abroad, selection of language schools and study abroad programs, handling various application procedures, introduction of additional services and support services, etc.
*Specific services will be provided during individual consultations, either in person or online.
Service Fee
Support fees vary depending on the services provided.
Details of fees will be provided individually during your prior consultation and meeting.
Payment Method
Bank transfer, etc. *Details of payment methods will be provided on the invoice.
Payment period
After the contract is concluded, please pay by the due date stated on the invoice issued by our company.
Service availability
After the contract is concluded, we will provide services face-to-face or online at a time agreed upon by both parties.
When the contract is formed
The contract will be concluded when we receive your signature on the application form and your application fee or support fee.
Cancellation, termination and refund
Once the contract has been concluded, cancellation will be accepted by written notice or email.
At the time of cancellation, we will refund the remaining amount minus the cancellation fee set by our company, the cancellation fee set by the study abroad institution, and any actual costs already incurred (such as foreign currency remittance fees).
Cancellation fees are based on the following criteria:
After taking the pre-departure program: 5%
Up to 3 weeks before arrival: 20%
Up to 2 weeks before arrival: 50%
13 days or less before arrival: 100%
*Transfer fees are the responsibility of the customer.